Terms of service

By accessing or using the [ZENVY APPARELS] website, placing an order, or using any of our services, you agree to follow these Terms of Service.

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Last updated: January 2026

Overview

General Terms and Conditions

1. Online Store Terms

2. General Conditions

3. Product & Services

4. Pricing & Payment

Acceptance

5. Order & Acceptance

6. Shipping & Delivery

Return Policy

7. Return & Exchange

8. Measurement & Custom Order

Intellectual Property & Liability

9.Intellectual Property Rights 

10. Limitation of Liability 

Privacy & Prohibited Uses

11. Privacy

12. Prohibited Uses

13. Disclaimer Of Warranties

14. Governing Law

15. Changes to Terms of Service

Connect with Us 

16. Contact 

Overview

All prices are listed in Pakistani Rupees (PKR).
Customized or stitched items are prepared based on customer-provided details and may have limited return or exchange options.

We may update these terms from time to time. Continued use of our website means you accept any changes.

General Terms & Condition

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. General Conditions

By using our website, you confirm that you are at least 18 years old or using the site under parental supervision.

We reserve the right to refuse service to anyone for any reason at any time.

3. Products & Services

All products displayed are subject to availability.

Colors and designs may slightly vary due to screen resolution, lighting, or fabric texture.

Customized and stitched items are prepared according to the details provided by the customer

4. Pricing & Payments

All prices are listed in Pakistani Rupees (PKR).

Prices may change without prior notice.

We offer Cash on Delivery (COD) and/or online payment options where applicable.

Orders will only be processed after payment confirmation (for prepaid orders).

Acceptance

5. Orders & Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to cancel or limit quantities per order.

In case of cancellation, any paid amount will be refunded according to our refund policy.

6. Shipping & Delivery

Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

We are not responsible for delays caused by courier services, weather conditions, or public holidays.

Customers must provide accurate shipping information.

Return Policy

7. Returns & Exchanges

Returns and exchanges are accepted only according to our Return & Exchange Policy.

Customized, stitched, or altered items are non-returnable and non-refundable, unless defective.

Claims must be reported within 4–8 hours of receiving the order.

8. Measurements & Custom Orders

Customers are responsible for providing accurate measurements.

We are not liable for fitting issues due to incorrect measurements provided by the customer.

Minor stitching variations may occur as part of handmade tailoring.

Intellectual Property & Liabilities

9. Intellectual Property Rights

All content on this website (images, logos, text, designs) is the property of [Zenvy Apparels].

Unauthorized copying, reproduction, or use is strictly prohibited.

10. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our services or products.

Our liability is limited to the value of the purchased product only.

Privacy & Prohibited Uses

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

12. Prohibited Uses

We reserve the right to terminate services, cancel orders, block access, or take legal action if any prohibited use is identified.

13. Disclaimer Of Warranties

All products, services, and content provided on this website are offered on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied.

To the fullest extent permitted by law, [Zenvy Apparels] disclaims all warranties, including but not limited to:

Implied warranties of merchantability, fitness for a particular purpose, and non-infringement

That the website will be uninterrupted, error-free, secure, or free of viruses

That product colors, textures, measurements, or finishes will be exactly identical to images shown online.

 

14. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [PAKISTAN].

15. Changes To Terms Of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

16. Contact Information

📍 Store Address:
[Your Shop Address]

📞 Phone / WhatsApp:
[+92-319 4466634]

📧 Email:
[Info@zenvyapparelsboutique.com]

FAQ

delivery information

return & exchange 

contact us
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